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3D Printing Terms Of Service

In order to ensure the timely delivery of your model and/or appliance, Orthodyne Laboratories Inc (henceforth known as OLI) has established the following 3D printer guidelines:

1)      We must receive both the scan and the prescription.

A.    The scan should be saved as “open shell, 2 files (arches oriented in occlusion)”

B.     The scan file must have an extension of “.stl” for us at OLI to process.

Ø      (e.g.)  emma_patient_maxillary_scan.stl

2)      OLI has several methods established to receive the scan file (.stl format) and prescription.

Ø      Via http://orthodynelab.com/

·         Submit both prescription and “.stl” format file here.

Ø      Via MYALIGNTECH (iTero, OrthoCAD) web site

·         https://mycadent.com/login.aspx?auth=false

Ø      Via BOX & FAX (301-279-0865)

·         https://orthodynelab.app.box.com/files

·         Contact OLI @ 301-279-0040 to setup

Ø      Via FTP & FAX (301-279-0865)

·         ftp.orthodynelabupload.com

·         Contact OLI @ 301-279-0040 to setup

Ø      Via email @ orthodynelabrx@gmail.com

·         Submit the prescription here.

·         include the word prescription in the subject.
Ø      Via https://www.3shapecommunicate.com/en/Account/LogOn

3)      OLI has established a processing schedule to efficiently handle your model requests. 

      • A business day is from 7am to 3pm Monday thru Friday.
      • Production Models are shipped 3 business days after receipt of the scan and matching prescription.
      • Study Models are shipped 5 business days after receipt of the scan and matching prescription.

4)      Rush cases incur a $25 fee.

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